Privacy Policy

Last updated: August 2026

Folded Marketing respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of personal information we may collect when you visit our website, enquire about our services, subscribe to our communications, purchase or access our products or otherwise interact with Folded Marketing.

Who we are

Folded Marketing is an Australian marketing business providing marketing strategy, social media, content, advertising, email marketing, website, branding and related creative services.

References to “Folded”, “we”, “us” and “our” in this policy refer to Folded Marketing.

Information we may collect

Depending on how you interact with us, we may collect information including:

• your name
• email address
• telephone number
• business or brand name
• website and social media details
• information submitted through an enquiry or contact form
• information you provide when communicating with us
• information relating to services you enquire about or purchase
• marketing preferences
• website usage and analytics information
• technical information such as device, browser and IP address
• payment and transaction information where applicable

We only collect information reasonably necessary for our business activities and the services we provide.

How we collect information

We may collect information when you:

• submit an enquiry
• contact us directly
• subscribe to our email list
• download a resource
• purchase a product or service
• complete a questionnaire or form
• interact with our website
• interact with our advertising
• communicate with us through social media or another platform

Some information may also be collected automatically through website analytics, cookies and similar technologies.

How we use your information

We may use personal information to:

• respond to enquiries
• provide our services
• communicate with clients and prospective clients
• process transactions
• deliver digital products or resources
• manage our client relationships
• improve our website, services and customer experience
• understand how visitors use our website
• measure marketing and advertising performance
• send marketing communications where you have consented or where otherwise permitted by law
• meet legal, regulatory and administrative requirements

Marketing communications

If you subscribe to Folded emails or otherwise consent to receive marketing communications, we may send you information about our services, resources, Journal content, Folded Academy and related updates.

You can unsubscribe at any time using the unsubscribe link contained in our marketing emails.

Unsubscribing from marketing communications will not prevent us from sending communications reasonably necessary to provide a service you have requested or purchased.

Third-party service providers

Folded uses third-party platforms and service providers to operate our business.

These may include providers used for:

• website hosting
• email marketing
• analytics
• advertising
• payment processing
• customer relationship management
• forms
• scheduling
• cloud storage
• automation
• social media

Information may be processed by these providers where reasonably necessary for them to perform their services.

Some providers may store or process information outside Australia.

Cookies and analytics

Our website may use cookies and similar technologies to operate the website, understand visitor behaviour, improve performance and measure marketing activity.

Some cookies are necessary for the website to function.

Others may relate to analytics, advertising or personalisation.

Where required, you may be given the ability to manage non-essential cookie preferences.

Advertising

We may use advertising platforms to promote Folded Marketing and related products or services.

Depending on your consent choices and applicable requirements, these platforms may receive information about website interactions for advertising measurement or campaign optimisation.

Keeping information secure

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Accessing or correcting your information

You may contact us if you would like to request access to personal information we hold about you or believe information needs to be corrected.

We may need to verify your identity before responding to a request.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business requirements and any applicable legal or regulatory obligations.

Links to other websites

Our website may contain links to third-party websites.

Folded is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any external service you use.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.

The latest version will be published on this page.

Contact

Questions about this Privacy Policy or the way Folded handles personal information can be directed to:

Folded Marketing

Email: info@foldedmarketing.com

Location: Queensland, Australia